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Glue Lamination Fold hand towel Tissue Machine

Glue Lamination N Fold Hand Towel Machine in India

Glue Lamination N-Fold Hand Towel Machine for an Indian Converter

An Indian tissue converter sought to enter or expand its production of N-fold hand towels. After a lengthy evaluation period, the customer selected Xinyun's Glue Lamination N-Fold Hand Towel Machine, a decision reinforced by a factory visit and followed by a successful installation and a subsequent repeat order.

Project Background and Buyer Requirement

The client first contacted Xinyun in February 2024 to inquire about hand towel manufacturing equipment. The buyer was conducting extensive market research to identify a reliable machinery supplier. The core requirement was a machine capable of producing glue-laminated N-fold hand towels, a popular format for commercial and institutional dispensing systems.

Supplier Selection and Evaluation

Following months of research, the customer visited several Chinese paper machinery suppliers in November 2024. After a thorough on-site evaluation of our manufacturing capabilities and machine quality, the client selected Xinyun and issued a deposit on-site, formally initiating the project.

Key Project Milestones

April 2025: Factory Visit and Training

The client visited our factory for comprehensive operational training for their technicians. During this visit, they also witnessed the container loading process for their shipment. The customer explicitly confirmed their satisfaction with the machine's performance and the logistics arrangements.

May 2025: Delivery and Commissioning in India

The machine was delivered to India and successfully installed under our remote guidance. The commissioning process was completed smoothly and within the projected timeline, allowing the client to begin production as planned.

July 2025: Repeat Order and Expansion

Demonstrating strong confidence in our equipment and service, the client placed an additional order for a kitchen paper production line. This upsell brought the total contract value to over USD 100,000.

Business Value Demonstrated

This 17-month engagement cycle highlights several key strengths of partnering with Xinyun:

Market Adaptability: Our equipment is successfully adapted to new markets, as demonstrated by this installation in India.
Operational Scalability: The client's operations scaled from hand towel production to include a kitchen paper line, showing the potential for growth with our machinery.
Long-Term Confidence: The repeat purchase is a clear indicator of client satisfaction and trust in our technology and support.

Glue lamination N-fold hand towel making machine from Xinyun

Conclusion and Next Steps for Buyers

This case demonstrates a successful end-to-end process, from initial inquiry and factory evaluation to remote installation and a repeat order. For buyers considering similar investments, this project illustrates the importance of a thorough supplier visit and the value of a partner capable of supporting installation and future expansion.

To explore how our Hand Towel Machine solutions can fit your production goals, or to review our full range of converting equipment, please contact our sales team for a detailed consultation.

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