This Nepalese client is a renowned N fold hand towel manufacturer in his region. In 2022, he acquired production machinery from a Chinese supplier, but the manufacturer's inadequate after-sales support led to persistent operational issues with the equipment. Seeking a solution, he reached out to our company in May 2024 for assistance in troubleshooting the machinery. Despite the equipment not being produced by our firm, our team leveraged its technical expertise to diagnose and resolve the problems effectively. The client expressed profound gratitude for our support and subsequently visited our factory in December 2024 to invest in our latest-generation N fold hand towel making machine.
